REFUND & CANCELLATION POLICY

At Earthivate, we believe our supporters are among the happiest people because they're making a difference and are part of something special. We want everyone who joins us to feel confident and completely satisfied with their decision to support our planet.

Environmental initiatives often require ongoing commitments, and as new members join, their contributions help put meaningful work into motion. After all, we can't simply unplant a tree or undo the environmental progress we've helped make. We believe everyone deserves the opportunity to support our mission with complete confidence.

We would naturally be sad to see someone who understands the importance of protecting our planet decide they're not quite ready to be part of making a difference. We respect that decision and hope they'll reconsider joining us someday. Until then, we'll honour our 30-day money-back guarantee, no questions asked.

Our 30-Day Money-Back Guarantee

If you're not completely satisfied with your new Earthivate membership, we'll gladly refund your initial subscription payment when you request a refund within 30 days of your original purchase. No questions asked.

This guarantee applies to the initial payment for a new subscription. It does not restart with monthly renewals.

Cancel Anytime

You can cancel your Earthivate membership at any time through your account dashboard. Cancellation stops future recurring charges. Your membership benefits normally remain active until the end of your current paid billing period.

After the initial 30-day money-back guarantee, subscription payments are generally non-refundable, except where required by applicable law or otherwise approved by Earthivate.

Your Influencer Account

If you're also an Earthivate Influencer, cancelling your paid membership does not automatically close your free Influencer account. However, benefits or bonuses specifically tied to maintaining an active paid membership may no longer apply, subject to the Influencer Program Agreement and applicable program rules.

Requesting a Refund

To request a refund within your first 30 days, contact Earthivate Support through our Contact page. Eligible refunds will be returned to the original payment method, subject to payment processor timelines.

Nothing in this policy limits any non-waivable refund, cancellation, or consumer protection rights under applicable law.

Last Updated: November 1, 2026